Frequently Asked Questions
Try to find the answer to your questions here.
What payment options do you have available?
We accept a wide range of payments! From credit card payments, Zip Pay, Afterpay, Gpay & Paypal.
Why are your prices so much cheaper than the bathroom retailers?
Put simply, we are eliminating the middle man and selling directly to you. We operate out of a warehouse, open by appointment, so we can keep our overhead costs low and pass these savings onto you.
What is the advantage of buying factory direct?
Price, direct access to the supplier, no frills honest service and timely supply.
Where are you located?
We are located at 4 Vale St Malaga. We are as an online warehouse only. You are more than welcome to come and view all of our product before purchasing but please contact us before visiting the showroom to schedule a time. Our contact number is 6246 5933.
My plumber told me to go to XYZ bathroom shop to buy my products?
Tell your plumber to come see us! We have many trade customers and once they come to see our products (via their client) they often come back and deal with us ongoing. It's your bathroom and our products (and service) meet and exceeds the highest standards.
Do your products come with warranty?
Of course! Our warranties range from 5-15 years depending on the product. This is often not matched with the more expensive brands.
Do your deliver?
Yes we do! All of our online orders include free delivery within the Perth metro region.